Latest Posts

What is an SLA?

21 July, 2019 Productivity, Outsourcing

In a lot of our contract negotiations we are dealing with the term SLA, Service Level Agreement. In the Outsourcing IT Service Industry this is a very specific term and often, in meetings it is thrown around like the terms “Cloud” or “Artificial Intelligence”. Meaning it is more of a buzz word where...

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What to Look for When Outsourcing an IT Helpdesk

13 June, 2019 Productivity, Outsourcing

Over time, I have encountered many companies who wanted to outsource IT support tasks, mainly the helpdesk part. Here are some stereotypical cases based on the size of the business, which I am going to describe and point out the issues with their approach. Small Businesses Outsourcing Many small...

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Managed IT Services for Setting Up a New Office Yay or Nay

9 April, 2019 Productivity

Businesses of nearly all types and sizes prioritize on enhancing operational efficiency and revenue. However, for all companies maintaining this efficiency is not easy. Factors like monetary resource limitation, lack of skilled manpower, legal hurdles can thwart growth and sustenance of the...

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7 Seo Tips for Mobile App Owners

1 April, 2019 App Development

You cannot grow or serve to a large audience base, if the visibility of your mobile application is low. There arrives the need for SEO. Search Engines are a great source for driving traffic to your product, be it a website or a mobile app. In the case of mobile apps, search engines and app store...

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6 Web Design and Development Mistakes to Avoid

25 March, 2019 Web Development

A compelling and unique website is no more an option, but a necessity for the businesses. Having a non-responsive site is sure to lead your enterprise in loses as you’ll lose countless customers. Most of the small business owners make a big mistake in developing and designing the business website...

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Which IT Support Tasks Should Your Business Outsource and Why

18 March, 2019 Productivity

Outsourcing is one of the best options especially for startups and small businesses to get complex tasks while saving money and boosting productivity. allows the employees and owners of small businesses to focus on other important responsibilities, such as customer service, sales, etc. Keep in mind,...

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