Topic: Productivity

What is an SLA?

21 July, 2019 Productivity, Outsourcing

In a lot of our contract negotiations we are dealing with the term SLA, Service Level Agreement. In the Outsourcing IT Service Industry this is a very specific term and often, in meetings it is thrown around like the terms “Cloud” or “Artificial Intelligence”. Meaning it is more of a buzz word where...

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What to Look for When Outsourcing an IT Helpdesk

13 June, 2019 Productivity, Outsourcing

Over time, I have encountered many companies who wanted to outsource IT support tasks, mainly the helpdesk part. Here are some stereotypical cases based on the size of the business, which I am going to describe and point out the issues with their approach. Small Businesses Outsourcing Many small...

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Managed IT Services for Setting Up a New Office Yay or Nay

9 April, 2019 Productivity

Businesses of nearly all types and sizes prioritize on enhancing operational efficiency and revenue. However, for all companies maintaining this efficiency is not easy. Factors like monetary resource limitation, lack of skilled manpower, legal hurdles can thwart growth and sustenance of the...

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Which IT Support Tasks Should Your Business Outsource and Why

18 March, 2019 Productivity

Outsourcing is one of the best options especially for startups and small businesses to get complex tasks while saving money and boosting productivity. allows the employees and owners of small businesses to focus on other important responsibilities, such as customer service, sales, etc. Keep in mind,...

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Setting Up an Office in Bangkok Part 5

25 February, 2019 Productivity

From Location to Productivity From Macro to Micro In the previous parts we’ve build up on how a location affects your office productivity as a ‘macro’ factor. Now we are looking into the details of the office layout and see how important it is to get everyone, especially the IT department or your...

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Setting Up an Office in Bangkok Part 4

18 February, 2019 Productivity

From Location to Productivity How location matters in term of Productivity Simplified the productivity of a company can be broken down into three factors and written in this formula. Leadership x Employee Skill x Tools = Productivity Good Leadership inspires and pushes Employees to do the tasks that...

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