In a lot of our contract negotiations we are dealing with the term SLA, Service Level Agreement. In the Outsourcing IT Service Industry this is a very specific term and often, in meetings it is thrown around like the terms “Cloud” or “Artificial Intelligence”. Meaning it is more of a buzz word where...
We at Jan IT get frequently tasked with developing a business App to enhance daily operations. We had to turn down a lot of inquiries because the inquirer has no clearly defined App requirements. A common story The common story is that a business struggles with a specific problem in their daily...
Over time, I have encountered many companies who wanted to outsource IT support tasks, mainly the helpdesk part. Here are some stereotypical cases based on the size of the business, which I am going to describe and point out the issues with their approach. Small Businesses Outsourcing Many small...
There was a time the businesses hesitated to adopt Smartphone and web apps for their needs. The perception was apps were costly propositions to drive sales and boost brand image that only bigwigs in the tech sector could afford to use! However, the scenario has changed in the last few years...
Businesses of nearly all types and sizes prioritize on enhancing operational efficiency and revenue. However, for all companies maintaining this efficiency is not easy. Factors like monetary resource limitation, lack of skilled manpower, legal hurdles can thwart growth and sustenance of the...
Outsourcing is one of the best options especially for startups and small businesses to get complex tasks while saving money and boosting productivity. allows the employees and owners of small businesses to focus on other important responsibilities, such as customer service, sales, etc. Keep in mind,...
Office 365 is a service provided by Microsoft and is recognized as a part of their Office (Microsoft) product line. This cloud-based platform helps the organizations save a significant amount of money, to run their business smoothly and take advantage of modern technologies. As the company puts in -...
VoIP or conventional calling system – What have you decided? Businesses generally get confused while selecting their communication method. If you are confused too, let us help. Our suggestion will be – Go with VoIP. VoIP is cheaper, flexible and comes with all the significant features, which gives...
From Location to Productivity From Macro to Micro In the previous parts we’ve build up on how a location affects your office productivity as a ‘macro’ factor. Now we are looking into the details of the office layout and see how important it is to get everyone, especially the IT department or your...
From Location to Productivity How location matters in term of Productivity Simplified the productivity of a company can be broken down into three factors and written in this formula. Leadership x Employee Skill x Tools = Productivity Good Leadership inspires and pushes Employees to do the tasks that...
