Topic: Productivity

Work From Home - Remote Support

27 March, 2020 Productivity

So, you’ve found a comfy spot in the living room, parked your laptop on the table, poured yourself some coffee, and in no time you’re going through the tasks for the day. At the current pace, you’ll be free by mid-afternoon, free and at home already. Working From Home seems just so...

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Work From Home - Introduction

27 March, 2020 Productivity

“The obstacle on your way, becomes the way” (Marcus Aurelius) Being it to deal with Covid19 or with some strictly personal situation (taking care of somebody in your family, a sick leave, etc), Work From Home is a game-changer. Remember the times stuck in the traffic with your phone...

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What is an SLA?

21 July, 2019 Productivity, Outsourcing

In a lot of our contract negotiations we are dealing with the term SLA, Service Level Agreement. In the Outsourcing IT Service Industry this is a very specific term and often, in meetings it is thrown around like the terms “Cloud” or “Artificial Intelligence”. Meaning it is more of a buzz word where...

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What to Look for When Outsourcing an IT Helpdesk

13 June, 2019 Productivity, Outsourcing

Over time, I have encountered many companies who wanted to outsource IT support tasks, mainly the helpdesk part. Here are some stereotypical cases based on the size of the business, which I am going to describe and point out the issues with their approach. Small Businesses Outsourcing Many small...

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Managed IT Services for Setting Up a New Office Yay or Nay

9 April, 2019 Productivity

Businesses of nearly all types and sizes prioritize on enhancing operational efficiency and revenue. However, for all companies maintaining this efficiency is not easy. Factors like monetary resource limitation, lack of skilled manpower, legal hurdles can thwart growth and sustenance of the...

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Which IT Support Tasks Should Your Business Outsource and Why

18 March, 2019 Productivity

Outsourcing is one of the best options especially for startups and small businesses to get complex tasks while saving money and boosting productivity. allows the employees and owners of small businesses to focus on other important responsibilities, such as customer service, sales, etc. Keep in mind,...

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