Which IT Support Tasks Should Your Business Outsource and Why

18 March, 2019 Productivity

Outsourcing is one of the best options especially for startups and small businesses to get complex tasks while saving money and boosting productivity. allows the employees and owners of small businesses to focus on other important responsibilities, such as customer service, sales, etc. Keep in mind, outsourcing every business task is not wise. A third party may ruin the image of your brand if the wrong tasks are outsourced to them. Know here about the various tech tasks that should be outsourced.

Cloud Hosting

With the board network access hosting cloud services the users can access the network through the standard mechanisms promoting use by heterogeneous thick or thin client platforms. Cloud hosting capabilities can be elastically provisioned and released, to scale rapidly inward and outward commensurate according to the demand. In-house cloud hosting service shells out a lot of Company’s funds. This is one of the prime reasons for outsourcing of clout technology by small businesses. It allows the management to focus on ensuring better use of this technology.


Relying on an IT vendor for the data safety of your business is not at all wise. As a matter of fact, most of the vendors focus only on selling their services. Plus, your IT vendor need not be a cybersecurity expert necessarily. There is no guarantee of complete safety of your confidential data. On the other hand, a cybersecurity expert holds specialization in mitigating the potential threats and anticipating risks. The security measures recommended by your IT vendor can be considered a second opinion. But a cybersecurity expert is must for any business.


Infrastructure, such as servers and hardware are next in the line. It involves the use of bulky equipment. Companies belonging to the non-technical industry should outsource the technical infrastructure of the business as it will take a lot of time and money to build their own infrastructure.

Small businesses and startups usually have small budgets. Hence, outsourcing infrastructure turns out to be the best option for them as it will allow them to cut the expenses and reduce the overheads. It is the sole responsibility of the service provider to run and maintain the equipment.

Website Designing / Updating

Building and managing business websites is a difficult task. And to the top of that startups fail to give the much needed time for website maintenance and update. It takes a lot of effort to create a well-crafted site. Know that building a website won’t sort the purpose. Maintaining, updating, and managing websites demand a lot of effort and time. At the same time, it is important to ensure that your site is updated from time to time so that it features all the latest tech trends. Outsourcing such tasks to the professionals will make things much easier for your company.

QA Testing

Small businesses don’t have a large team. Most of their staff members spend all of their time in developing the products. It is not easy to check the reliability of the product and test all the aspects in order to make sure it works perfectly. It is best to outsource Quality Assurance testing of your apps and products to the professionals. Even if you are an expert developer you may not have sufficient time to test the product. A third-party firm will test your product for bugs and make sure the deliverables are perfect in every aspect and customer friendly.

Two-factor authentication

It refers to a type of security where the users are required to go through two forms of the identity authentication process for accessing bank accounts, confidential data, or any other information. It can be a combination of a security code and physical identification, or of two separate security codes like an access code and a password.

Businesses dealing with sensitive data like patentable technologies or bank accounts should opt for two-factor authentication. The IT specialists keep the systems protected and govern access. The authentication should be set up by an expert who has complete knowledge of the software applications. Bottom Line

Note that IT professionals don’t hold expertise in all every technology available out there. If an IT expert is proficient in a particular branch of IT, he may not necessarily have extensive knowledge about the other area. Hence, it is important to check out the expertise and experience of the professional before outsourcing your particular business tasks. If your Company doesn’t have the time and skills required for a task, it’s better to hire a third party to get it done. But don’t overlook their work experience and proficiency.