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Services & Solutions

IT Support

We make IT work

Our Bangkok based IT support team enables your business to do more. We solve your IT problems. Provide IT training. Improve your strongest IT users, also known as Power Users. Administrate your IT or website so your business can focus on your operations.

We provide your business with best practice IT support service in Bangkok, Thailand. You hire a complete team of IT support specialists not just one freelancer.

Need IT Support quickly?

Having an IT problem and need it urgently fixed? Just drop us a line and we get back to you asap! Via Remote Desktop Support we can help you no matter where you are.

Support Services

We provide you with a range of IT outsourcing options. From a no strings attached ad-hoc drop in to scheduled and contract based assignments. You get the IT support you need in the way you want it.

Ad-hoc

This is a no strings attached option. If you need help for a printer issue or need a one-time checkup of your infrastructure. We charge for the time and resources used and you get the job done well.

Scheduled

Booking half or full days in advance allows you to get the support when you need it and don’t have to rely on availability. This planning security allows us also to give you a discounted offering.

Contractual

Getting a proper support service contract provides your business with reliable IT support the way you need it. As your IT Support Partner, we work together to continuously improve your IT Operations.

Get your FREE first hour consultation. Contact us now!

Setting up your new office?

Get your IT Infrastructure done right. We work out your requirements, suggest the best options and help you setting up your network, computers and servers. Just send us a message!

Service Cases

Find a selection of commonly requested IT Support Services we provide for our clients in Bangkok. Contact us if you’re looking for a specific service not listed or schedule an IT consultation session to find out how to optimize your IT workflows!

IT Administration

Get your IT infrastructure organized and properly administrated. We provide best practice setups and operations to run your systems efficiently and effectively. Our IT administration support service saves you time and headaches you have when finding the right IT admin for your business!

Hardware Setup

Setting up your new hardware or getting it properly configured takes time and at worst you just need to do it once and note down the details. Our Hardware Setup service takes this hassle away. We work things out faster and even give you a good advice of what to buy in the first place!

Computer Repair & Maintenance

Sorting out your computer problems or just having a checkup to make it run smooth and avoid sudden crashes and data losses. Our computer service helps you to get things set on the right track and your operations running smooth.

Network Setup

Moving or reorganizing your office in Bangkok? Our Network Support team can assist you in planning, deploying and administrating your office network. We will discuss your specific office IT requirements and work out the hardware and software deployment steps to make your IT working for you.

Backup & Recovery

Having your backup strategy planned and executed is where we can help you. You can rely on our experience on backing up your mission critical servers and recovering lost systems. We work out the most feasible backup plan for you and test it with you to make sure everything works for you.

Virus & Spyware Removal

Our IT Support Team is familiar with getting rid of the most common computer infections and stays up to date on recent threat developments. We also provide preventive services to secure your business even before it gets hit by malware. Find out what our IT Security Training can do for you!

Outsource your IT troubles!

Want to focus more on your business and get more done? Contact us and we work out how we can boost your business with the IT support it needs!

FAQ

Here are some of our most commonly asked questions by our clients.

Do you charge Transport/Drop in Fees?

Depends on your location. Once we know where you are we can give you an exact figure.

We’re an IT Service Provider ourselves but don’t have staff in Bangkok, Thailand. Can we hire you to do hands and eyes work?

Yes, this is part of our service catalog. For details just drop us a line!

We don’t install or “fix” issues related to pirated software. We can setup a fresh licensed/legal system (wiping out the old computer). Please be aware that pirated software usually comes with a higher risk of malware (Credit Card or Email logins are a famous target to be collected).

Testimonials

T3 Aviation Group is very satisfied with the quick reaction/response times. Jan IT has always provided outstanding, quick and efficiently services to keep us at the front of the aviation marketplace.
Mark Thibault
Founder/ Managing Director - T3 Aviation Group
Jan IT does an excellent job in providing IT support. They allow us to be more efficient, therefor we spent less time on technical stuff and more time to service our customers.
Roselyn
Director - Global Assets
Jan IT has a very polite and communicative IT support team. They help organize ourselves, streamline things and keep our staff connected on the go. Jan IT always finds a way to help out.
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Director - SLP Environmental Co., Ltd
I can almost fully depend on Jan IT to support the Thailand business. The services from Jan IT is trustable and is one of the best I have experienced.
Gem
IT - Archroma
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